Optus outage email mishap sparks tensions in parliament | ABC NEWS
A Senate hearing has found Optus sent advice about a deadly triple-0 outage to the wrong email address, leaving a government department in the dark for almost 24 hours.
The network failure has been linked to three deaths after hundreds of emergency callers could not get through.
Optus is under renewed pressure to explain why it took so long to advise authorities of the magnitude of the problem.
Singaporean Prime Minister Lawrence Wong, whose government is a majority shareholder in the telco’s company, offered his condolences to the affected families when asked about the outage during a visit to Canberra.
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