Aussie supermarkets test facial recognition technology | ABC NEWS
Supermarkets started with exit gates and bagging-area cameras, and now they’re trialling facial recognition technology.
Coles and Woolworths have rolled out trials in a bid to combat crime, with about a third of retail workers not feeling safe in their workplace, a union survey found.
The technology scans the features of a person’s face to create a unique digital code and identify them.
Neither of the supermarket giants have said if it will be rolled out in their Australian stores.
However, both companies say they’re looking into improving protection for their customers and staff.
Industry groups say the move is about safety but experts warn, once it’s installed, the “scope creep” doesn’t stop.
Reporting by Daniela Pizzirani and Dannielle Maguire for ABC News Digital, with video production by David Douglas Stuart for the ABC News social media team.
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