Kmart breached privacy laws with facial recognition technology, watchdog finds
Retail giant Kmart has been accused of violating customers’ privacy with its use of facial recognition technology (FRT), the privacy commissioner has found.
In a statement provided to SBS News, a Kmart spokesperson said they were “disappointed” with the decision and were reviewing appeal options.
“To tackle a growing problem of refund fraud in our stores, we conducted a limited trial of FRT, commencing in one store, and extending to another 27 stores with high levels of refund fraud between June 2020 to July 2022,” the spokesperson said.
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