Three people dead after Optus network upgrade sparked triple-zero call failure

6 months ago The News Room

hree people have died after a triple-zero outage caused by an Optus technical failure struck South Australia, Northern Territory and Western Australia on Thursday.

Optus CEO Stephen Rue said “approximately 600 customers were potentially impacted, of which a proportion of their calls did not go through” and apologised to customers.

“I have been advised that during the process of conducting welfare checks, three of the triple-zero calls involved households where a person tragically passed away,” he said at a press conference on Friday afternoon.

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